About Thriving Care
Who we Are
Welcome to Thriving Care
Thriving Care is a person‑centred domiciliary care provider committed to helping people live safely, comfortably, and independently in their own homes. We bring together experienced carers, nurses, and care coordinators who share a simple promise: treat every person with dignity, respect, and genuine kindness.
We are working towards registration with the Care Quality Commission (CQC) and follow robust policies and procedures to ensure safe, high-quality support. From safeguarding and infection control to ongoing staff training and supervision, we hold ourselves to professional standards you can trust.
Our Mission
What makes us different
To support people to live happy, independent, and respectful lives by providing caring, tailored support. We champion dignity, choice, and independence in everything we do.
The right care starts with the right person. We take time to get to know you—your routine, values, culture, and goals—so we can match you with a carer who fits your life. This careful matching builds comfort, trust, and long‑term relationships that feel natural and consistent.
Measurable Quality, Meaningful Care
These metrics reflect our commitment to kind, reliable, and safe care—so you can feel confident choosing Thriving Care.
%
Families Trust Us
First-time Match
%
On-time visits
%
Safety Trained
Our Values
Our Core Values
We listen, match you with the right carer, and support you with kindness and dignity so you can live confidently and independently.
Respect
We value every person’s dignity, background, and choices. We speak and act with kindness and cultural sensitivity.
Responsiveness
We listen carefully and adapt support as needs change. You can expect prompt action and clear communication.
Reliability
You can count on us for consistent, on‑time, high‑quality care. We do what we say and keep you informed.
Responsibility
We take ownership for safe, ethical, person‑centred care. Our teams are trained, accountable, and always improving.
FAQs
Frequently Asked Questions
What areas do you cover?
We provide domiciliary care across Care City and nearby neighbourhoods. Contact us with your postcode to confirm availability.
How do you match me with a carer?
We start with a free assessment to understand your needs, routines, and preferences, then match you with a carer based on skills, personality, culture, and schedule.
Can I change my carer if it’s not the right fit?
Yes. If something isn’t working, tell us and we’ll adjust quickly. Your comfort and continuity are our priority.
What training do your carers receive?
All carers complete safeguarding, infection control, and mandatory care training, with ongoing supervision and refreshers to maintain high standards.
What types of services can you provide?
We offer personal care, respite support, nursing support, companionship, transportation, domestic help, and assistance with daily routines. We tailor the mix to your needs.
How quickly can care start?
After your assessment, we can usually begin within a few days. Urgent starts may be possible—contact us to discuss timelines.
Book an appointment
Ready to get started?
Book a free, no-obligation assessment and we’ll create a personalised care plan that fits your life. We’ll match you with the right carer and get support started quickly.