Our Services

What We DO

What are we Offering?

We listen, match you with the right carer, and support you with kindness and dignity so you can live confidently and independently.

Personal & Daily Support

Living well at home starts with the right everyday help. Our carers assist with bathing, dressing, grooming, toileting, and meal preparation while protecting your privacy and dignity.

We fit into your routines—morning or evening visits, gentle prompts, and unhurried support—so each day feels comfortable and predictable.

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Dignity

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Routine

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Comfort

Respite & Break Support

Caring for a loved one is meaningful—and demanding. We provide short-term cover so family carers can rest, recharge, or attend to life’s commitments without worry.

Your loved one receives consistent, compassionate support that follows established routines, offering peace of mind for everyone.

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Peace of mind

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Consistency

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Relief

Our Testimonials

What Families Say About Thriving Care

Real stories from people we support—kind, reliable care that makes everyday life easier and more independent.

“Thriving Care matched Mum with a carer who feels like family. She’s on time, gentle, and always respectful of Mum’s routine. We’ve noticed such a positive change at home.”

— Sarah L

“Our carer is thoughtful and consistent. From medication prompts to friendly chats, the support is exactly what Dad needed to stay confident and comfortable at home.”

— James P

Nursing Support

When health needs are more complex, our trained professionals deliver skilled tasks like wound care, medication administration, and monitoring.

We coordinate with GPs and community teams, keeping clear records and communicating changes promptly to support safe, joined-up care.

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Clinical care

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Trained staff

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Coordination

Companionship

Social connection matters. Our companionship service brings friendly visits, conversation, and shared activities that lift mood and reduce isolation.

From a cup of tea and a chat to a walk in the park or a favourite hobby, we tailor visits to the person’s interests and energy.

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Friendship

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Wellbeing

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Activities

Transportation

We provide safe, reliable transport for medical appointments, errands, and social outings, with door-to-door support from a familiar carer.

Punctual pick-ups, help getting in and out, and patient assistance throughout the visit make every journey easier.

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Door-to-door

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Reliable

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Assisted

Domestic Help

A tidy, well-run home makes life smoother. We help with cleaning, laundry, bed changes, dishes, and light housekeeping to keep things comfortable.

Support can include shopping and putting groceries away, with careful attention to preferences and household routines.

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Clean home

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Organized

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Practical

Support with Daily Routines

We help structure the day with gentle prompts for hydration, meals, and medication, plus help planning and preparing nutritious food.

With simple schedules and consistent reminders, we support confidence, independence, and steady daily rhythms.

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Well Planned

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Independence

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Reminders

Resources to help you get Started

Find helpful information about our services, standards, and joining our team. All PDFs are free to download and easy to share with family and professionals.

FAQs

Frequently Asked Questions

What areas do you cover?

We provide domiciliary care across Care City and nearby neighbourhoods. Contact us with your postcode to confirm availability.

How do you match me with a carer?

We start with a free assessment to understand your needs, routines, and preferences, then match you with a carer based on skills, personality, culture, and schedule.

Can I change my carer if it’s not the right fit?

Yes. If something isn’t working, tell us and we’ll adjust quickly. Your comfort and continuity are our priority.

What training do your carers receive?

All carers complete safeguarding, infection control, and mandatory care training, with ongoing supervision and refreshers to maintain high standards.

What types of services can you provide?

We offer personal care, respite support, nursing support, companionship, transportation, domestic help, and assistance with daily routines. We tailor the mix to your needs.

How quickly can care start?

After your assessment, we can usually begin within a few days. Urgent starts may be possible—contact us to discuss timelines.