Terms and Conditions | Thriving Care Services

Welcome to Thriving Care Services. These terms and conditions outline the rules and regulations for the use of our website and the provision of our care, cleaning, and mental health consultation services.

By accessing this website or using our services, we assume you accept these terms and conditions. Do not continue to use Thriving Care Services if you do not agree to take all of the terms and conditions stated on this page.

1. Agreement to Terms

These Terms and Conditions constitute a legally binding agreement made between you, whether personally or on behalf of an entity ("you") and Thriving Care Services ("we," "us" or "our"), concerning your access to and use of the thrivingcareservices.com website as well as any other media form, media channel, or mobile website related, linked, or otherwise connected thereto.

2. Our Services

Thriving Care Services provides home care, cleaning services, and non-therapeutic mental health consultations led by a Registered Mental Health Nurse. All services are subject to availability and a prior agreement of a personalized care or service plan. We reserve the right to refuse service to anyone for any reason at any time.

3. Payments and Fees

You agree to pay all charges at the prices then in effect for your use of our services. We reserve the right to correct any errors or mistakes in pricing. Payments must be made in accordance with the billing terms agreed upon during the creation of your personalized service plan.

4. Cancellations and Scheduling

We require reasonable notice for the cancellation or rescheduling of any care visits, cleaning appointments, or consultations. Failure to provide adequate notice may result in a cancellation fee. We will always strive to accommodate changes in your schedule where possible.

5. Limitation of Liability

In no event shall Thriving Care Services, nor any of its officers, directors, and employees, be held liable for anything arising out of or in any way connected with your use of this website or our services. While we are fully insured and take the utmost care, our mental health consultations are non-therapeutic and do not replace emergency services, your GP, or professional medical advice.

6. Governing Law

These Terms will be governed by and interpreted in accordance with the laws of the United Kingdom, and you submit to the non-exclusive jurisdiction of the courts located in the UK for the resolution of any disputes.

7. Contact Us

If you have any questions or concerns about these Terms and Conditions, please contact us:

  • By email: info@thrivingcare.co.uk
  • By phone: 07341 856671